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Tern and Bickerton bicycles warrant their bicycle frames, handle posts and rigid forks for as long as the original purchaser owns the bicycle to be free of defects in materials and workmanship as per their warranty commitments found on their websites. In addition we warrant all non-wear components for a period of one year. Certain individual component warranties and local law may supersede this warranty policy. To file for warranty, you must present the original receipts and warranty cards.
This warranty is limited to the repair or replacement of a defective frame, handlepost, fork or component, and is the sole remedy of the warranty. This warranty applies to the original retail purchaser of the bicycle and is non-transferable. This warranty only covers bicycles sold through authorized resellers
The warranty does not cover normal wear and tear, abuse, stunt riding, commercial use, improper assembly or maintenance, installation of parts or accessories not originally intended or compatible, installation of power systems such as engines or electric motors, damage due to accident, weather or neglect, or modification of the bicycle.
Wear items are defined as; Tires, Tubes, Brake pads, Brake and gear cables and housing, Chains, gears, grips, and saddles.
· All damage resulting from Commercial use, accident, misuse, abuse, neglect, improper maintenance, or from anything other than the designed and ordinary use of the bicycle.
· For all damage resulting from off road or stunt riding, multiple passengers, or cargo hauling.