It all starts with an idea, a concept, a passion, a preoccupation that turns into an obsession.
At Luminari, we avoid the status quo, we illuminate to innovate and we want to do new and innovative ways to market and build brands.
For serious dealers who want to go with a different beat and be different yet maintain pole position. Come talk to us!
Luminari – Illuminating ideas in business!
31 Toh Guan East Road
#06-02
LW Technocentre
S608608
Tel 68970597
Email: nic@luminari.com.sg
Website: http://luminarisg.com/
Only Trade visitors please. Appointment required
Hi People at Tern,
May i know if Tern model “Joe P24″ is available in Singapore, and where can i view it?
Cheers!
David
Mobile: 98485963
The Joe P24 is not in yet but we have the Joe C21 is available for demo at My Bike Shop. Tel 67757133
Hi, my plastic spoke protector catch has snapped. I ride the link P9. It seems like another owner have the same issue. Are they really that weak? Can we get free replacement from the dealers? cheers
http://www.ternbicycles.com/forum/link-p9-spoke-protector
Ivan, we have to check with Tern on this. Will revert once we get a confirmation if this is covered.
Hi, thanks. Since this is happening to more bikes, i thought it should be manufacturing issues.
How will you contact me? via email?
cheers
Ivan,
We prefer for Tern to confirm and advice, usually Dealers removed the spoke protector as they do not really serve any purpose.
Please advice from which dealer did you get your Tern? Please send an email to us with a scanned copy of your invoice an contact details to enquire@luminari.com.sg
Spoke Protector – definition
A plastic or sheet-metal disc that fits between the cluster and the right-side spokes of a rear wheel. This is intended to prevent the derailer or chain from getting caught in the spokes, possibly causing very extensive/expensive damage/destruction to the wheel, the derailer, and the frame.
A spoke protector is not a necessity on a bike that is well treated, because the derailer can’t go into the spokes if it’s properly adjusted and if it is not bent. Bicycles which are subjected to rough handling, however, are prone to getting the rear derailer bashed in, and in such a case, the spoke protector can prevent very serious damage.
Thanks!
Hi,
I have emailed the receipts. Please check and advise further on the exchange. cheers
Have replied you on email
when are you guys bringing in more link c7? i’m interested in that as my commute to work. (:
Soon – actually there are some units pre-ordered by our Premium Dealers. It’s best you place your deposit withone of them ASAP. But if you ask me, for daily commutes – get yourself something better – the Link D8 hits the sweet spot.
Are the X10 available for purchase? If not,when will the stocks arrive?
Dear George, we are expecting stock to arrive in February but best for you to place a deposit with our Premium dealers to guarantee delivery. Price is S$2750 (Preorder), RRP S$2850.
Unfortunately we have not made a decision on the Castro, any reason why you like that bike?
Thanks for prompt reply. I was thinking Castro P7i more like a family city bike. I could add child seat on back carriage or carry some stuff from shopping. I also liked it self lighting. Anyway if it is not available, where can I test ride Joe C21?
Siva, go to My Bike Shop, they have a good range of folding bikes (esp Tern). Their staff are knowledgeable and helpful and try their best to help you find bike for you. Tel 67757133.
Will the Tern Luggage Truss (capable of loads up to 7kg as compared to Dahon’s 5kg) and Kanga Rack be available locally? I’ve made enquires with a couple of official Tern dealers and all they ever do is point me to Dahon’s…
Chiang, Both the Biologic http://store.thinkbiologic.com/luggage-truss-74.html and Tern Luggage Truss http://www.ternbicycles.com/gear/luggage-truss is published to take a max capacity of 7kg. The Luggage Truss is available with us. As for the Kanga and other Tern/Biologic accessories, we are also waiting for the stock to arrive but we hear the ship schedule was delayed due to bad weather. It will be in next week
Hi I am having problem registering my Tern Link P9 i just purchased. i have written a couple of emails to http://www.ternbicycles.com but so far no response. Can you help me?
Ryan, apologies for getting late, had a PC crashed. Just send us on an email the details of the purchase: invoice, dealer shop an the QR code and frame number, we will help you do it form hre.
Thanks for the response. I just got a reply from ternbicycle directly. They just had a delay in response as well.
Yes, we are selling bikes faster than they can upload the serial numbers.
Rest assured, your invoice and the copy of the warranty is the best backup to the warranty and with the Singapore lemon Law, we keep track of all Tern buyers purchase details.
Hi,
Looking for tern verge duo in black and grey. Is there one available now?
We only have the Black/Pink available. Only at My Bike Shop outlets
Enquired about Tern verge s11i and all your dealers are saying that you are not bringing this bike in(despite its popularity/ good reviews and winning awards). Why? The impression seems to be a “disinterest” to meet demand and your pricing have an elasticity of its own. Why are the Singapore distributor and dealers so “fishy” or lacked transparency( very uncertain in supply and pricing)?
Pardon my questionings but straight and transparent dealings are most appreciated from a consumer perspective.
David, Thanks for your feedback but this is not the dealers’ fault as we provide information for bike models that we know are being scheduled to be ranged and shipped in. The truth is =- there is a need to order in an MOQ and for the S11i, while it has won awards, there is not enough demand to meet the minimum order quantity. The low demand and familiarity to the model is also the reason why they refrain from making comments. Hope this clarifies.